May, 1998
Ask Christopher...     
              The Answer Man!

We are pleased to announce that your Answer Man, Christopher Smith, recently became hal’s first Microsoft Certified Professional. To obtain an MCP certification, one must pass a comprehensive Microsoft exam covering a particular area of expertise. Christopher passed the Windows NT Server 4.0 examination so you will now see the MCP logo in the Answer Man column.
Now for this month's question...

Q  Occasionally I get an Image Scaling error when trying to display an image?

A This error is normally caused by the WINIAEXT.DLL file distributed by Kofax that is not really needed. To locate this file, go to DOS and type ‘set’. Note the directory that the BICCFG= line points to. Change to that subdirectory and delete WINIAEXT.DLL. This should correct the problem.

Send questions to the Answer Man at

8111 LBJ Freeway, Suite 860
Dallas, TX 75251
(800) 442-9273 or (214) 691-4700