Answer: Use WORKFLOW-SCAN-BATCH-MANY ONE-SIDED DOCUMENTS to scan
the documents. Then before saving the batch, take the 'split' option to
separate the batch into multi-page documents.
Answer: By definition, the multi-page scan uses the ADF. Make
a good copy of the problem pages so they can be fed through the scanner's
Answer: You can do this two different ways:
A. You can begin INDEX-CONTINUOUS and as each page comes up, take the 'discard' option from the save menu.
B. You can go into WORKFLOW-MANAGE-QUEUE and, if those are the only
entries in the queue, clear the queue and answer 'Y' to the question about
deleting the image file. If there are other entries in the queue that you
need to keep, then you can take the Update selection and change the status
for the range of document numbers from SCAN COMPLETE to AVAILABLE. You
would then have to go down to DOS and delete the related image files.
Answer: Many optical disk drivers do not exactly calculate the
amount of overhead used to maintain the directories for a cartridge. As
more and more files are added to a cartridge, the actual space on the cartridge
is not what is reported to DOS. Normally, there is a utility that you can
periodically run against a cartridge to correct this problem. For COREL
optical disk drivers, this utility is CHKMEDIA.
Answer: Make sure you bring up the optical disk server BEFORE
you enter halFILE. If this is not the case, re-enter halFILE to correct
the problem. If that still doesn't work, go to DOS and use the directory
command to locate the optical disk drive that has been set up and make
sure it can be seen by the work station.
Answer: This appears to be a memory problem and pressing the
ESC key may return you to halFILE. Check the amount of base memory (lower
640K) available on the workstation. It must be at least 500K and, preferably,
530K or more. If this is not the problem, make sure the workstation has
access to HALICR.EXE for large monitors or HALVGA.EXE for VGA monitors.
Finally, make sure that the temporary and ram drives are set properly to
ensure that the other workstations do not share the same space for these
Answer: Use WORKFLOW-MANAGE-QUEUE-UPDATE to change the status
of the documents in question from ARCHIVE IN PROGRESS to INDEX COMPLETE
and try again. Try to avoid this problem by taking the estimate option
within ARCHIVE- CONTINUOUS before you begin the archive and verify that
there is enough space on the cartridge.
Answer: This is a 2-step process. The first step is to format the cartridge and depends on the type of cartridge it is and what platform you are using to place optical disks onto your computer system. For optical disk drives that use COREL drivers, use the CFORMAT utility to format the cartridge. For SCSI Express, format a new cartridge from the Netware 3.11 server console by loading 'INSTALL' and defining a new disk drive.
The second part of defining a new cartridge involves giving the cartridge a name that HALFILE will recognize. Use UPDATE-MEDIA to assign the name and let it initialize the cartridge. This initialize step simply copies a file called OPTICAL.HAL to the cartridge. This file contains the name of the cartridge. If you have already used UPDATE-MEDIA but did not take the initialize option, then you must manually build OPTICAL.HAL in the root directory of the cartridge using a text editor or the following copy command:
COPY CON d:OPTICAL.HAL (where d: is the drive containing the new cartridge
cart1a (where 'cart1a' is the name of the cartridge)
CTRL-Z (closes out the copy)
Answer: Run SPECIAL-MOVE-TRANSFER. Indicate the original image
# from which the images should be copied, then mark the beginning and ending
pages to transfer. The marked pages can be appended onto another existing
document or can be placed in a new document. If you copy them to a new
document, you need to retrieve the new document and update the information
since it is copied from the old document. Note that this transfer will
not move images from one folder or cartridge to another.
Answer: We have upgraded many clients from halFILE for DOS to halFILE for Windows. You need to purchase the upgrade from your sales representative and then our technical support staff will coordinate the installation and the conversion of your databases. We also strongly suggest that you purchase one or two days of training on the Windows system.